RYOSHI – Relieves. Measurable. Better.

For overburdened IT service and support teams:

Clear processes and happier users.

Holistic Quality Management for IT Services:

Fewer support tickets
Higher service quality
More satisfied users
Crystal-clear processes
Transparent data
Less stress for the team
Optimal tool setup

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Areas of Application

For small and large corporations.

IT Service Manager
Establish measurable service levels and efficient operating processes.
IT Manager/Department Manager
More time for innovations and digitalization projects.

Application Owner
Stable IT systems and satisfied users.
IT Service Desk
High scalability through standardization and automation.

Services

Lean ITSM Consulting

Reduce support tickets with a targeted improvement project.

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Six Sigma for IT

Achieve high IT service quality and satisfied employees.

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Orchestration

Eliminate media breaks, reduce errors, and minimize effort.

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Value Stream Analysis

Quality improvement begins with clear processes that create added value.

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Data Analysis

Make better decisions with your existing treasure trove of data.

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Process Mining

Take advantage of process mining without needing your own software.

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ITSM as a Service

Get a complete overview with proactive IT service management (ITSM).

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IT Shopfloor Management

Highly organized daily operations for productive IT services.

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Kanban Coaching

High Flow Efficiency for Agile DevOps Teams.

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Waste less.

Speak data.

Live change.

All RYOSHI services are professionally complemented by the following:

IT Management Consulting
ITSM Best Practices & Coaching
Project & Change Management
Knowledge Management
Workshop moderation
Project documentation

We are completely service-oriented and manufacturer-independent.

Motivation

”Since entering professional life as an IT specialist, I have been dissatisfied with the low efficiency and misalignment of many IT services with valuable business processes in large companies.

My goal is to set new standards in operational IT Service Management (ITSM). IT budget planning should incorporate the optimization of IT operations using a systematic, objective approach based on figures, data, and facts.

This will gradually raise the quality of IT services to meet the industry standard for manufacturing. It will reduce wasted labour and reactive power, increase efficiency and quality, and reduce operating costs.“

Felix Fischer, CEO/Founder, RYOSHI GmbH

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Join us

Work@RYOSHI

We are curious and motivated. We don’t waste time; we learn for ourselves and our colleagues to deliver added value to everyone.

We don’t reinvent the wheel; we learn from the best. We enjoy thinking outside the box and solving problems in the digital world.

Find out why

Job Opportunities

Take the next step as:

ITSM Consultant
Process Analyst
Sales Manager

Send your application to work@ryoshi.de

Benefits

Motivated employees
Continuous Professional Development
Flexible work arrangements
Personal coaching
Best work tools
Climate Action Team

Customer Testimonials

“The professional and methodical approach to implementing our cross-location optimization project for internal IT processes and supporting tools was the key to its success. Great work!”

Group Director ITEBM-papst Mulfingen GmbH & Co. KG

“RYOSHI did an outstanding job designing and implementing our service and support model for digital products. We would gladly work with them again!”

Head of Digital ProductsHeidelbergCement AG

“We have a very good and competent partnership with RYOSHI on the projects we have worked on together, and we look forward to working with them on future projects. We are very satisfied with the quality, and we highly recommend RYOSHI!”

Head of IT Service and OperationLEONHARD WEISS GmbH & Co. KG

“Data analysis has provided us with significantly greater transparency and has led us to develop entirely new approaches.”

IT GovernanceFischerwerke GmbH & Co. KG

”The improvement project has reduced the number of support tickets. I am convinced by the methodology.“

IT Service Desk Team LeaderANDREAS STIHL AG & Co. KG

”They have provided noticeable relief for our IAM team and have continuously improved support. Thank you very much!”

Head of Global Network, InfoSec and TelcoMerck KGaA

“They quickly understood company-specific problems and issues and provided appropriate, solution-oriented consulting. Very good preparation of workshop results.”

Chapter Lead ITSMBilfinger Global IT GmbH

“You will benefit from excellent advice based on the best practices from theory and practice, as well as pragmatic solutions in the respective corporate context.”

Product OwnerAOK Baden-Württemberg

Next steps:

1. Get to know each other
Schedule an appointment to meet in person. We will see and talk to each other via video call.
2. Clarify the Situation
We will discuss your current situation and the biggest challenges it presents.
3. Outline Approaches
You will receive initial feedback, after which we will outline possible approaches.
4. Start the project
The project’s specific objectives and scope are jointly determined and commissioned.

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Clear processes and happier users.

Areas of Application

IT Service Manager

IT Manager/Department Manager

Application Owner

IT Service Desk

Services

Lean ITSM Consulting

Six Sigma for IT

Orchestration

Value Stream Analysis

Data Analysis

Process Mining

ITSM as a Service

IT Shopfloor Management

Kanban Coaching

Motivation

Join us

Work@RYOSHI

Job Opportunities

Benefits

Customer Testimonials

Next steps:

1. Get to know each other

Schedule an appointment to meet in person. We will see and talk to each other via video call.

2. Clarify the Situation

We will discuss your current situation and the biggest challenges it presents.

3. Outline Approaches

You will receive initial feedback, after which we will outline possible approaches.

4. Start the project

The project’s specific objectives and scope are jointly determined and commissioned.

Location

Contact

Info